Return Policy | Fancy My Way
We want you to love what you order from Fancy My Way. If something isn’t right, here’s how returns and refunds work.
Skincare Products
- Unopened, unused products may be returned within 30 days of delivery for a full refund.
- Because these are skincare items, we’re unable to accept returns on products that have been opened, used, or show signs of use, for hygiene and safety reasons.
- To start a return, contact us at monica@Fancymyway.com with your order number and reason for return. We’ll provide return instructions once your request is approved.
- Refunds are issued to your original payment method within 5–10 business days of us receiving the returned item.
- Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.
Fancy Life Gift Box
- Because the Fancy Life Gift Box is a curated seasonal surprise box, contents are not disclosed in advance and all sales are final. We’re unable to accept returns or exchanges based on preference for the items included.
- If your Gift Box arrives damaged, defective, or with a missing item, contact us within 7 days of delivery at [your email] with a photo, and we’ll send a replacement item or issue a partial refund for the affected product.
- Gift Boxes are only refundable in full if the box itself never arrives (lost in transit) or arrives significantly different from what was advertised.
Digital Blog Guide
- Our blog guide is a digital product delivered instantly upon purchase. Because of this, all sales of the digital guide are final and non-refundable once it has been downloaded or accessed.
- If you experience a technical issue accessing your guide (broken link, file error, etc.), contact us at monica@Fancymyway.com and we’ll make it right.
Damaged or Incorrect Items
If your skincare order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at monica@Fancymyway.com with a photo of the item. We’ll send a replacement or issue a full refund at no cost to you.
Contact Us
Questions about a return or refund? Reach out at monica@Fancymyway.com and we’ll get back to you within 1–2 business days.
Fancy My Way, a division of Luxica LLC
